Inbound Call Center
Professional inbound call center agents offer top-notch customer service interactions.
Outbound Call Center
Outbound business campaigns are delivered by highly-trained, results-driven agents.
A 24/7 U.S. Based Contact Center
Missouri Call Center Services
Your #1 call center in Missouri. Reduce costs, save resources, and create more business opportunities with TeleDirect.
- #1 US Based Call Center
- Best contact centers in Missouri for sales support.
- Enjoy call center services in Missouri with highly trained agents
Proven Leader in The American Call Center Outsourcing Industry
TeleDirect helps you reduce operational costs and eliminate the stress of running internal call center operations. Our highly trained inbound call center and outbound call center experts are here to serve Missouri customers.
Order Processing
Collect new business orders with peace of mind through our PCI-compliant strategy.
Telesales and Upsells
Identify, engage, and convert new business opportunities without overextending sales resources.
Overflow & After Hours Support
Keep your Missouri business moving forward—even after your internal team clocks out for the day.
Surveys and Feedback
Learn what your Missouri customers think and expect from every interaction.
Customer Service
As an extension of your business, we’ll create positive inbound experiences for customers.
Appointment Setting
Don’t let the calendar control you. Our streamlining book provides industry expertise.
Provide Competitive Support Hours
Missouri businesses don’t have to stop moving when the clock strikes 5:00 PM. Overflow support gives you confidence to increase sales, reach new audiences, and build your brand reputation.
Clear Your Schedule
If your Missouri customers need to schedule and book appointments regularly, it’s time to outsource. Our appointment setting offers a single focus and a streamlined, pleasant experience to callers.
Discover Actionable Feedback
Don’t waste valuable time guessing what your ideal buyer is thinking in Missouri. Get clear answers and actionable data with our proven outbound feedback methods.
Missouri Call Center Services by City
In the heart of the United States, Missouri attracts visitors for its culinary and barbecue scene, iconic landmarks, and agricultural industry. Major corporations also maintain operations within the state.
- Boonville
- Branson
- Columbia
- Hannibal
- Independence
- Joplin
- Saint Louis
- Springfield
Our Missouri Call Center Service Stats
Missouri clients choose us because of our proven outbound strategies and professionalism at every opportunity.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
What Missouri Clients Are Saying
Missouri Call Center FAQs
Who is the best call center service provider in Missouri?
TeleDirect is a U.S. based call center for clients in Missouri. With 24/7 inbound and outbound options, we help your business save resources for future growth.
What are the 3 types of call centers in Missouri?
Call centers are typically inbound, outbound, or blended. TeleDirect is an extension of your Missouri-based company and has multiple services to help you reach your operations goals.
How many calls can TeleDirect Missouri call center handle?
TeleDirect’s skilled agents can handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Missouri call center?
At TeleDirect, our average time to answer is only 11 seconds. Our agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Missouri call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
Enjoy a US based call center that’s there for your customers 24/7.
Our Accreditations
