TeleDirect Virtual Receptionists
Our digital receptionist services are the modern solution to better business.
Can’t Keep Up With Demand?
Business is booming! If your team or current operating hours can’t handle your current demand, it’s time to enlist the help of a BPO telephone or online receptionist. Our outsourced service works as your virtual receptionist—we’re an extension of your existing business, so you don’t need to worry about customer communication and service. We will take care of it for you.
Bookings and Reservations
If your business depends on appointments and meetings, then rely on TeleDirect to deliver outstanding outsourced phone receptionist reservation tasks. Automated and live agent assistance is available through TeleDirect’s call center platform, giving your clients a smooth and straightforward booking experience.
24/7 Coverage
Your business may close its doors at 5 p.m., but your customers may still need to contact you. This is where TeleDirect phone receptionist services save the day. Our agents are available 24 hours a day, so your customers can receive support wherever and whenever they need it.
Lead Response Management
TeleDirect’s virtual receptionists do much more than welcome guests and direct visitors. They leverage the information on the front end to optimize leads and generate responses for would-be customers. It’s all part of our lead response management capability. By going virtual with your receptionist service, profit margins increase.
Virtual Receptionist Stats
Our clients choose us for a reason: exceptional results delivered through cost-effective solutions.
Customers who expect live support as a first-contact response
Customers who prefer phone communication and support in 2022
Customers who say good customer support will bring them back to a brand
We'll Help You Grow While You Pay-As-You-Go.
Fill out the form below to learn how we can help you with your call center and answering service needs.
Our simple pricing model let’s you pay-as-you-go without any surprise fees or flat monthly rates.
- No Monthly Contracts
- No Monthly Fees
- Just Flexible Prepaid Minute Blocks
Learn More or Get Started
Get Custom Pricing & Access To Exclusive Deals.
Our Clients Are Saying
We have worked with Tele-direct for over twelve years. Teledirect takes our seminar reservation calls for financial seminars 24/7.
Teledirect has served as our after hours answering service for 20+ years – I appreciate the service they provide to us and to our clients!
I have been a customer for 4 years. They are a 24/7/365 call center. Whether it’s 12 noon or 12 midnight, Teledirect helps us connect with our customers and enforces our brand identity, no matter what time of day or night our phone rings. Thank you Teledirect.
Seem to do a very good job and very efficient. Messages to us quickly when needed. Happy to have a service that can be relied upon.
Phenomenal service and extremely quick response times.
I have been a customer for 6 years. This call center has been a true partner and has helped me grow my business substantially. We started as a really small client and have grown substantially over the years. From the sales team all the way to client services and beyond, I have been supported very well over the years. Thank you Teledirect for being there for us.
Teledirect is a great company to work with. They are always available and willing to answer questions and respond in a timely manner. Friendly management which shows genuine concern that they want the best for you and for you to succeed. It is a great and secure feeling knowing the company you work with is looking out for you and that you can count on them to be there for you for your business needs.
Receptionist Services: Online and Phone FAQs
Are virtual receptionists automated?
No. While some companies may incorporate a few automated elements, digital receptionist services feature live support. This solves complex queries faster.
Where in the country do I need to be for a TeleDirect phone receptionist?
Anywhere! This is the beauty of outsourcing a digital receptionist—they function across the United States and are available 24 hours a day so that you can serve every time zone.
Do virtual receptionists only answer phones?
No way! At TeleDirect, our virtual receptionist services include dedicated outbound agents. They will contact your clients and customers whenever outreach is required, from following up with leads to appointment reminders.
What industries does TeleDirect serve?
You name it. If your company requires any communication with clients or leads, you can work with a TeleDirect digital receptionist. We serve every American industry, from e-commerce to healthcare.
How can I get started?
Call TeleDirect! Contact (800) 776-1081 to discuss your business needs with our team. We can’t wait to learn about your brand and help you grow.
