Non-profit Organizations

We support non-profits across America fight injustices, advocate for others and make the world a better place

We understand how crucial trust and communication is for you—as well as the importance of a budget-friendly business process outsourcing (BPO) service that truly delivers. At TeleDirect, we promise those in droves.

Services Provided

Your donors and volunteers deserve first-class communication and customer service and support across the board. We can help you with the following non-profit call center services:

• Inbound Answering
  When potential donors or volunteers dial your number, they need a helpful and knowledgeable voice on the other line to answer their queries. We can take care of that so your team can focus on their hired duties.
• Outbound Calling
  Not so comfortable with fundraising and following up on donor leads? Our agents are happy to take care of that! We can work on a script together to ensure that we are
  representing your non-profit as you wish.
• Donations and Billing
  Our service can help streamline your billing and donations processes, ensuring a smoother experience for everyone involved—with no hiccups.
• 24/7 Support
  When someone has a question or issue, whether it’s a lead, current donor or potential volunteer, we provide round-the-clock support.

Non-Profit Sector Stats

Following a tumultuous few years, more Americans have causes they wish to support. In fact, charitable giving has risen since the pandemic began, with 60% of households in the nation making donations to different organizations.

With this increase in charitable giving, your non-profit must be ready to meet demand and provide great support to your donors.

Non-Profit Call Center

The non-profit sector covers all sorts of industries. Their common thread is not their trade itself but how they approach their business mission. Non-profits use their revenue toward furthering an overall mission or cause. Typically, these missions are public-oriented, and were developed to help communities or society as a whole.

Your donors have chosen to align with your unique mission and cause—and they are the key to meeting all of your goals. With their help, you can see the positive change that sparked your business in the first place—but first, you need to connect. That’s where a dedicated non-profit call center (like TeleDirect!) comes in—we’ll take care of donor support and communications.

TeleDirect: Non-Profit Call Center Services Provider

By teaming up with TeleDirect, your non-profit can have a further reach! Plus, by handing some of the communications responsibility over to us, your team can focus on their tasks at hand without being spread too thin. We will help your business meet its full potential at a price that suits your budget.

Maximize your non-profit call center service capability—contact TeleDirect now by calling (800) 776-1081.