Houston Call Center Services
High quality, US-based call center agents serving Houston businesses. We provide an exceptional customer experience that helps you scale your business and increase revenue.
Unlock Success: Houston's Call Center Solution
Trust our dedicated inbound call center specialists to achieve superior performance.
Inbound Call Center
Trust our dedicated inbound call center specialists to achieve superior performance.
Outbound Call Center
Comprehensive outbound services cater to any business need, across multiple local industries.
Customer Service
Access a supportive customer-first process that’s built with secure infrastructure and attention to detail.
Lead Generation
Capitalize on brand new business opportunities by connecting with prospects at the right moments.
Direct Response & Media Support
Finetune your printed marketing and online advertising in Houston using brand-focused communication.
Customer Retention
Create a competitive edge with personalized responses, aggressive outbound strategies, and a singular focus.
Reservation Services
Let us handle seamless enrollment for your Houston seminars, conferences, and even open enrollment.
Telesales & Upsells
We’ll identify the right opportunities for new and exciting sales opportunities to help finetune your outbound strategy.
Serving Houston, TX with Exceptional Call Center Service
Accelerate Your Call Center Results
Worried about outsourcing your Houston call center needs? Don’t be! Reps undergo rigorous selection and training so that we can represent your brand and bring your vision to life.
Optimize Caller Performance
Grow your current Houston customer base with personalized attention and delivery methods. TeleDirect helps you increase retention and eliminate attrition due to lack of resources.
Increase the Bottom Line
With professional help and strategic thinking, you’ll be amazed at what your Houston business is capable of. Grow your sales and revenue opportunities with expert outbound advice.
Houston: Where Business Meets Opportunity
Houston, often hailed as the “Space City” is a thriving hub of innovation, commerce, and opportunity. Just as this diverse and dynamic city reaches for the stars, businesses in Houston aim for excellence in their respective fields. At TeleDirect, we understand the fast-paced and competitive nature of Houston’s business landscape. That’s why we’re dedicated to providing top-notch call center services to support your business’s growth and success. Our mission is to help Houston-based businesses reach new heights by providing unparalleled customer service, ensuring that you can focus on what you do best while we handle your customer interactions seamlessly.
Our Houston Call Center Service Stats
Houston clients choose TeleDirect for business-generating strategies and attentive customer support.
Key Client Average Speed to Answer (ASA)
Dedicated Client Call Quality Assurance Score
Calls Monitored and Scored Monthly
Houston Call Center FAQs
Who is the best call center service provider in Houston?
With 24/7 inbound and outbound options, TeleDirect is the best solution for Texas businesses. We strive to help your business save resources and achieve growth at scale.
What are the 3 types of call centers in Houston?
Call centers can be inbound, outbound, or a mixture of the two. TeleDirect is an extension of your Texas company and has multiple services to help you achieve new goals.
How many calls can a TeleDirect Houston call center handle?
TeleDirect’s highly trained agents handle nearly 10,000 calls monthly. We respond with speed, precision, and professionalism to every caller or opportunity.
What is a good average speed to answer in a Houston call center?
TeleDirect’s average time to answer is only 11 seconds. Agents reduce caller wait and handling times, which reflects positively on your own company.
What is the average number of calls per day at the Houston call center?
TeleDirect’s monthly call center call volume is around 9,400 calls, totaling about 300 calls daily. We score close to 1,700 calls for performance.
